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Effective remote consultations

Watch this new video resource, developed to support your delivery of effective remote consultations during the COVID-19 pandemic.

There has never been a time when effective remote consultations have been needed more. This concise and informative video, by the Royal College of Physicians and Dr Charlotte Hammerton, looks at the arena of ‘Effective remote consultations’. The video addresses:

  • What is digital healthcare?
  • When is it appropriate to consider remote care?
  • Types of digital healthcare
  • Logistics and set up
  • What are the key differences?
  • Learning and support in a remote setting

Frequently Asked Questions


GMC remote prescribing via telephone video-link or online guidelines:


(This guidance looks at ‘good practice in prescribing and managing medicines and devices’)


GMC ethical hub – remote consultations:


(This guidance looks at ‘when is it safe to prescribe without meeting a patient face to face’)


Oxford University guidance on video consultations:


(This guidance looks at ‘video consultation: a guide for practice’)


BMJ editorial on video consultations for COVID-19:


(This guidance looks at the use of video consultations for COVID-19)


BMJ Open Virtual online consultations: advantages and limitations (VOCAL) study:


(This guidance looks at previous research regarding online consultations)


BMJ Visual summary: Covid-19: remote consultations:


(This guidance is ‘a quick guide to assessing patients by video or voice call)



NHSX COVID-19 information governance:


(This guidance looks at Covid-19 Information Governance Advice)




Clinical signs – over the phone:


Estimating O2 sats remotely – ROTH test: