Events cancellation and privacy policies
A full list of cancellation policies for RCP conferences and events can be found below. If you are unsure which policy applies to you, please contact the organiser or refer to your booking confirmation.
Your booking is a contract. Cancellation and substitution requests must be made in writing to conferences@rcp.ac.uk. Where fees have been paid, cancellation charges will apply, as detailed below for all confirmed bookings
- No refunds will be issued for any tickets that cost £20 or less
- A full refund will be issued where you cancel within 7 days of completing your booking (providing your event is more than 21 days away)
- A 75% refund will be issued if you cancel after 8 days of completing your booking but more than 21 days before the event
- No refunds will be issued for cancellations notified within 21 days of the event
The RCP reserves the right to change the programme and/or speakers at any time and without prior notice. It also reserves the right in its absolute discretion to cancel the event, in which case a full refund will be issued for your booking. If the event is cancelled, the RCP is not responsible for refunding the cost of pre-booked delegate travel and accommodation
If payment has not been received by the date of the event, the RCP reserves the right to cancel your booking.
Delegates consent to photography, filming and sound recordings as well as being listed as delegates of events. Recordings and photography may be used for future marketing of RCP.
Your booking is a contract. Cancellation and substitution requests must be made in writing to conferences@rcp.ac.uk. Where fees have been paid, cancellation charges will apply, as detailed below for all confirmed bookings
- No refunds will be issued for any tickets that cost £20 or less
- A full refund will be issued where you cancel within 7 days of completing your booking (providing your event is more than 21 days away)
- A 75% refund will be issued if you cancel after 8 days of completing your booking but more than 21 days before the event
- No refunds will be issued for cancellations notified within 21 days of the event
All digital events will be available on-demand (OD) for a minimum of 90 days after the event. Where CPD is available, please refer to the event communications for the external CPD expiry date, after which you can self-accredit through independent learning.
The RCP reserves the right to change the programme and/or speakers at any time and without prior notice. It reserves the right in its absolute discretion to cancel the event, in which case a full refund will be issued for your booking. If the event is cancelled, the RCP is not responsible for refunding additional costs.
If payment has not been received by the date of the event, the RCP reserves the right to cancel your booking and prevent access to the digital platform.
An internet connection is required to access virtual events. No refund will be given if delegates do not access or are unable to access the virtual events for reasons beyond the organisers’ control (e.g. system firewalls, inadequate system requirements, slow internet connection, etc.)
Our platform supports:
- Mobile: Android Oreo (8.1) and later, IOS 12 and later
- Web browsers: Chrome (last two versions), Edge (83 onwards), Firefox (80 onwards)
Your booking is a contract. Cancellation and substitution requests must be made in writing to conferences@rcp.ac.uk. Where fees have been paid, cancellation charges will apply, as detailed below for all confirmed bookings
- No refunds will be issued for any tickets that cost £20 or less
- A full refund will be issued where you cancel within 7 days of completing your booking (providing your event is more than 21 days away)
- A 75% refund will be issued if you cancel after 8 days of completing your booking but more than 21 days before the event
- No refunds will be issued for cancellations notified within 21 days of the event
In person ticket alternative options
- If you have purchased on onsite only ticket, you can opt to transfer to an online only ticket at any point from the time of booking to 7 working days before the event.
Online ticket alternative options
- You can opt to request a move to an onsite ticket, but please be aware due to venue capacities this may not be possible
- We will refund you the difference in the case of overpayment, or you will be required to pay the difference in the case of an underpayment
- Cancellation charges still apply
All hybrid events will be available on-demand (OD) for a minimum of 90 days after the event. Where CPD is available, please refer to the event communications for the external CPD expiry date, after which you can self-accredit through independent learning.
The RCP reserves the right to change the programme and/or speakers at any time and without prior notice. It reserves the right in its absolute discretion to cancel the event, in which case a full refund will be issued for your booking. If the event is cancelled, the RCP is not responsible for refunding additional costs.
If payment has not been received by the date of the event, the RCP reserves the right to cancel your booking and prevent access to the digital platform.
An internet connection is required to access virtual events. No refund will be given if delegates do not access or are unable to access the virtual events for reasons beyond the organisers’ control (e.g. system firewalls, inadequate system requirements, slow internet connection, etc.)
Our platform supports:
- Mobile: Android Oreo (8.1) and later, IOS 12 and later
- Web browsers: Chrome (last two versions), Edge (83 onwards), Firefox (80 onwards).
Your booking including for guests, is a contract. If payment has not been received within 21 days of the event, the RCP reserves the right to cancel your booking.
Cancellations and requests to amend your confirmed booking must be made in writing to ceremonies.queries@rcp.ac.uk.
Where fees have been paid, the following cancellation charges will apply:
- No refunds will be issued for any tickets that cost £15 or less
- A full refund will be issued where you cancel within 7 days of completing your stage 2 booking (providing your event is more than 21 days away)
- A full refund, minus an administration fee of £15, will be issued if you cancel after 8 days of completing your stage 2 booking but more than 21 days before the event
- No refunds will be issued within 21 days of the event date
- Within 21 days of the event date, the following options are available:
- Transfer your ticket to another ceremony date with availability in the same calendar year
- In the event a ceremony is fully booked, you can transfer to the waiting list (this does not guarantee a place), your original ticket will be refunded, minus an administration fee of £15
- Please note if you later book a new ceremony, the administration fee will not be reimbursed
Within 10 working days of the event – no refunds, amendments or transfers can be made to bookings.
The RCP reserves the right to change the programme and/or speakers at any time and without prior notice. It also reserves the right in its absolute discretion to cancel the event, in which case a full refund will be issued for your booking.
The RCP is not responsible for refunding the cost of pre-booked travel or accommodation and would recommend taking out suitable insurance to include the impact from strike action.
Your booking, including for guests, is a contract. If payment has not been received within 21 days of the ceremony, the RCP reserves the right to cancel your booking.
Cancellations and requests to amend your confirmed booking must be made in writing to ceremonies.queries@rcp.ac.uk.
Where fees have been paid, the following cancellation charges will apply:
- No refunds will be issued for any tickets that cost £20 or less
- A full refund will be issued where you cancel within 7 days of completing your booking (providing your ceremony is more than 21 days away).
- A full refund, minus an administration fee of £20, will be issued if you cancel after 8 days of completing your booking but more than 21 days before the ceremony.
- No refunds will be issued within 21 days of the ceremony date.
- Within 21 days of the event date, the following options are available:
- Transfer your ticket, free of charge, to another ceremony with availability in the same calendar year.
- In the event a ceremony is fully booked, you can transfer to the waiting list (this does not guarantee a place). If you choose to transfer to a waiting list, the amount paid for your original ceremony booking will be refunded, less a £20 administration fee.
- Please note if you subsequently book a new ceremony, the administration fee will not be reimbursed.
Within 10 working days of the event, no refunds, amendments or transfers can be made to bookings. Amendments include changes to guest names, adding guests to your booking (where you have not reached the four-guest limit), and booking crèche places.
The RCP reserves the right to change the programme and/or speakers at any time and without prior notice. It also reserves the right in its absolute discretion to cancel the event, in which case a full refund will be issued for your booking.
The RCP is not responsible for refunding the cost of pre-booked travel or accommodation and recommends taking out suitable insurance to cover the impact of strike action or visa refusal. Visa refusal does not entitle attendees to a refund outside the terms of this policy, and any eligible refund will be subject to the £20 administration fee outlined above.
Your booking is a contract. Cancellation, substitution, and transfer requests must be made in writing to conferences@rcp.ac.uk. Where fees have been paid, cancellation charges will apply, as detailed below for all confirmed bookings.
- No refunds will be issued for any tickets that cost £20 or less.
- A full refund will be issued where you cancel within 7 days of completing your booking (providing your event is more than 7 days away).
- A 75% refund will be issued if you cancel after 8 days but more than 7 days before the event.
- No refunds will be issued for cancellations notified within 7 days of the event.
- Within 7 days of the event date, the following options are available:
- Transferring your booking to another SPS event within the same calendar year.
- Only one transfer per booking.
- Cancellations made after a transfer has been carried out will be subject to cancellation charges as stated above.
- Transferring your booking to another SPS event within the same calendar year.
The RCP reserves the right to change the programme and/or speakers at any time and without prior notice. It also reserves the right in its absolute discretion to cancel the event, in which case a full refund will be issued for your booking. If the event is cancelled, the RCP is not responsible for refunding the cost of pre-booked delegate travel and accommodation.
The RCP is not responsible for refunding the cost of pre-booked travel or accommodation and would recommend taking out suitable insurance to include the impact from strike action.
If payment has not been received by the date of the event, the RCP reserves the right to cancel your booking.
Your booking is a contract. Cancellation or a request to transfer your booking must be made in writing to education.courses@rcp.ac.uk.
Where alternative dates are available, the option to transfer your booking to another workshop or event date will be the default option when cancelling your booking.
We will provide a refund, where fees have been paid, and providing you are within the cancellation window as stated below:
- A full refund will be issued providing your event is more than 21 days away
- No refunds will be issued for cancellations notified within 21 days of the event, but we will endeavour to facilitate a transfer to an alternative event if there are extenuating circumstances.
The RCP reserves the right to cancel or reschedule workshops at any point – delegates will be notified and a transfer or refund will be offered.
If the event is cancelled, the RCP is not responsible for refunding the cost of any pre-booked delegate travel and accommodation.
If payment has not been received by the date of the event, the RCP reserves the right to cancel your booking.
Delegates consent to photography, filming and sound recordings as well as being listed as delegates of events. Recordings and photography may be used for future marketing of RCP.
The RCP maintains a secure bookings database for the organisation of its events. Information you supply on this booking form will be held by the RCP and retained to shape future events and inform you of other RCP events and services.
The RCP may share the event delegate list with other delegates and speakers, this delegate list will include your name, job title and place of work, it will not include your contact details.
If you have consented during the booking process, the RCP may share your name, job title, specialty and trust with sponsors, we will not share your contact details.
If you are attending an event that has been jointly organised with another organisation (eg another medical royal college), in order to deliver this event, your name, job title, specialty, trust and email will be shared with the joint partners only.
Policies updated: 29/09/2026