Enhance your understanding of how human factors influence behaviour
Fundamentals of human factors in healthcare is a one-day interactive workshop designed to build your knowledge of human factors and how they influence behaviour in the healthcare workplace. By understanding the effects of teamwork, tasks, working environment and organisational culture on human behaviour, you will be better equipped to work productively to enhance clinical performance and patient care.
Whether you’re new to human factors, or looking to enhance your understanding in order to lead and manage more effectively, this CPD-accredited session offers a practical and structured approach to human factors for all healthcare professionals working at all levels and in all specialties.
What will you learn?
During this one-day human factors workshop, you will learn why things go wrong in healthcare and the importance of decision-making, systems factors and situational awareness. A consideration of the role played by hierarchy, and the need for mutual performance monitoring, will lead into an exploration of the way human factors impact communication and teamwork in the workplace. A focus on the value of ‘teaming’ will enable learning of how to maximise productive collaboration in order to limit and prevent negative impacts.
This course will enable learners to:
- define human factors
- explain why things go wrong in the healthcare workplace
- apply a decision-making model
- identify systems factors
- define situational awareness
- explain mutual performance monitoring
- define what makes an effective team
- justify the value of teaming activities
- evaluate team dynamics in the context of team development
- describe a shared model for communication that will aid effectiveness in the workplace
- recognise the impact of incivility.
Teaching faculty
Our workshops are either delivered by a team of experienced medical educationalists, or jointly delivered by medical educationalists and senior doctors. This expert facilitation is key to the value and success of our workshops.
Our experienced medical educationalists bring theoretical understanding and practical teaching experience from a variety of academic backgrounds.
The doctors bring experience and knowledge of medical practice and are all senior doctors (from a range of specialties) working in hospitals throughout the UK, who have teaching and supervisory roles as part of their clinical commitments.
Who should attend?
This workshop is open to doctors of all grades and specialties as well as allied health professionals.
Delivery mode
This workshop is available either online using Zoom, or in-person at our London or Liverpool sites.
Continuous professional development
This workshop is approved for 5 external CPD credits.
Upcoming dates
Future dates
If you cannot find the date or location that suits your please email education.courses@rcp.ac.uk to register for early notification of future dates.
Early-bird discounts are available for workshops booked in advance.
Commissioned/on-site
Would you like this workshop delivered for your clinicians at a time and place to suit you? Find out more about our cost-effective in-house service by contacting the team on the phone on +44(0)20 3075 1555 or by email at inhouse@rcp.ac.uk.